Shipping policy

SHIPPING POLICY

This Shipping Policy explains where Nestiform ships, how orders are fulfilled, and the delivery estimates customers should expect.

SHIPPING AREA

We currently ship only to eligible residential and commercial street addresses within the contiguous United States, also known as the lower 48 states.

We do not currently ship to:

  • Alaska.

  • Hawaii.

  • Puerto Rico.

  • Other U.S. territories.

  • PO Boxes.

  • APO/FPO addresses.

SHIPPING COST

Standard shipping is free for eligible orders unless a different charge is clearly disclosed before checkout.

PROCESSING AND DELIVERY

Our estimated timelines are:

  • Order processing: 1–3 business days.

  • Carrier transit: 3–5 business days after dispatch.

  • Estimated total delivery: 4–8 business days.

Business days exclude weekends and U.S. federal holidays.

Delivery estimates are not guarantees. Weather, carrier disruption, address problems, peak periods, and events outside our reasonable control may cause delays.

THIRD-PARTY FULFILLMENT

Orders are fulfilled through U.S.-based third-party warehouses or U.S.-based fulfillment partners.

Orders are not intentionally divided into multiple shipments. If an unexpected fulfillment issue requires another arrangement, we will notify the customer.

CARRIERS

Orders are generally shipped through UPS or FedEx. Our fulfillment partner selects the carrier and service based on the destination, package size, and delivery requirements.

TRACKING

Tracking information is provided for every order after dispatch.

SIGNATURE

A signature may be required depending on the order value, package size, destination, or carrier requirements.

ADDRESS ACCURACY

Customers must provide a complete and accurate street address.

Contact us promptly if an address correction is required. Address changes are not guaranteed after fulfillment begins.

Additional carrier costs resulting from an incorrect address, refused delivery, or avoidable failed delivery may be charged to the customer where permitted.

DELAYS

If we determine that an order cannot ship within the stated timeframe, we will notify the customer and provide available options. These may include accepting a revised timeframe or canceling the unshipped order for a refund.

DAMAGE OR DELIVERY PROBLEMS

Report visible damage, an incorrect product, or missing parts within 7 calendar days after delivery.

If tracking shows delivered but the package cannot be located, contact the carrier and email us within 3 calendar days after the recorded delivery.

CONTACT

Email: support@nestiform.com
Address: 733 Iron Horse Dr, Warrensburg, MO 64093, United States
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM CST