Refund policy

Nestiform is operated by BLOOMCROSS LLC. This policy applies to purchases made through nestiform.com.

30-Day Returns

You may request a return within 30 calendar days after delivery.

We accept returns for defective products and eligible non-defective products, including returns because you changed your mind or ordered the wrong item.

Return Conditions

Non-defective products must be new, unused, unassembled, and in their original condition. Please include the original packaging, hardware, accessories, instructions, and other supplied components.

An order number or other proof of purchase is required.

These conditions do not prevent you from reporting products that arrived damaged, defective, incorrect, or incomplete. We review those issues separately.

How to Request a Return

Contact support@nestiform.com with:

  • Your order number.

  • The name and email address used for the order.

  • The product you wish to return.

  • The reason for your return.

  • Photographs of any damage, defect, or incorrect item, where available.

Once your return is approved, we will email return instructions and a free prepaid return shipping label for you to download and print.

Returns are made by mail. Please use the designated return address provided in your instructions. Our business contact address is not automatically the return address.

Free Return Shipping

We cover return shipping for approved returns, including eligible change-of-mind returns and returns for damaged, defective, incorrect, or incomplete products.

We do not charge a restocking fee.

Please use our prepaid label. Contact us before purchasing your own return shipping, as independently arranged shipping may not be reimbursed.

Damaged, Defective, Incorrect, or Incomplete Orders

Contact us promptly if there is a problem with your delivery. Include your order number and a description of the issue. Photographs of the item and packaging help us investigate.

Depending on the issue, we will arrange an appropriate solution, such as replacement parts, an exchange, a replacement product, or a refund.

If a return is required, we will provide a free prepaid return label.

Exchanges

We accept exchange requests within 30 calendar days after delivery, subject to product availability and the return conditions above.

Contact us before returning an item for exchange. We will explain the process and any price difference before you proceed.

If the requested replacement is unavailable, you may return the eligible product for a refund.

Refunds

We will inspect your return and issue an approved refund within 10 calendar days after the returned product reaches the designated return address.

Refunds are issued to the original payment method and include the price paid for the returned item and applicable tax.

Standard outbound shipping is free, so there is no original standard shipping charge to refund.

Your bank or payment provider may require additional time to display the credit after we issue it.

If you have not received a refund update within 10 calendar days after your return was delivered, please contact us.

Cancellations

Please request cancellation as soon as possible, preferably within 12 hours of placing your order.

Cancellation cannot be guaranteed once fulfillment begins. If the order has shipped, the standard return process applies.

Your Rights

This policy does not limit consumer rights or warranty rights that cannot be excluded under applicable law.

Contact

BLOOMCROSS LLC
Brand: Nestiform
Email: support@nestiform.com
Phone: +1 601-916-7953
Business contact address: 731 Iron Horse Dr, Warrensburg, MO 64093, United States
Customer service: Monday–Friday, 9:00 AM–5:00 PM Central Time, excluding U.S. federal holidays.